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Key Points

  • Everyone communicates, but not everyone uses words.
  • The communication chart is a simple but powerful way of recording how someone communicates with his or her behavior.
  • There are two communication charts, one shows what someone is communicating to us, the other shows how we communicate to them. 

Think about…

  • Do you always know what they are communicating to you?
  • How could you improve your understanding or share what you know with others?
  • If you have already completed a communication chart for someone, do you know when it was last updated?
  • Is it being used on a regular basis? 

More information…

Read this summary of the communication charts tool for more information:

PCT_communication_chartsDownload

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