Imagine that you are on holiday and you catch a rare, infectious disease that means you need to be kept in isolation from your family and friends for some time. The disease has left you so weak that you need someone to help you to get up, dress, feed, go to the toilet and bathe until you recover, which is likely to be in 6 weeks.
Which of these four people would you choose to support you?
Mandy is extremely motherly. She loves to look after people. She likes to do everything for you and won’t let you lift a finger to help.
Catherine is extremely organized. She likes everything to be done to a schedule. She’s never late, she gets things done in an efficient way; she is careful and precise. You know where you are with Catherine, she’s a straight talking, no nonsense kind of person.
Yusuf is a pretty laid back kind of guy who is always larking around and cracking jokes. He’s got a generous nature and has time for everyone, which is great but often means that he is running behind schedule, or has to rush off to be at his next appointment.
Mitchell has been doing this job for years. He knows everything there is to know about the role. He follows the process to the letter and does exactly what he is required to do – no more, no less.
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