What has ‘clean’ go to do with quality?
Working out how to measure the right things can be difficult. It’s easy to fall into the trap of counting what’s easy and missing what matters. That seems to be… Read more »
Working out how to measure the right things can be difficult. It’s easy to fall into the trap of counting what’s easy and missing what matters. That seems to be… Read more »
I am a bit of a quality nerd. I did a masters in Quality Assurance in Health and Social Care at Leeds  in the 1980’s. I would enthusiastically tell people… Read more »
My colleague Jackie LeFevre is a values specialist, and part of the Minessence Values Framework co-operative. We have been working together to define and demonstrate values within Wellbeing Teams. Here… Read more »
Co-operatives have been around since the 19th Century, and still feel relevant today. I am interested in them because of my work with Wellbeing Teams: both share a common thread of… Read more »
All five Wellbeing Teams have now completed their induction and are up and running. Like our recruitment process, we realised that how we approached induction would need to be very… Read more »
The Guardian, in November last year, tells story of Jean. Jean works for a home care agency in the north of England. She starts work at 6.30 am, and completes 23… Read more »
Values and beliefs are powerful forces at work deep in our unconscious. Our everyday behaviours, choices and decisions all have their roots in these foundations irrespective of whether we know… Read more »
Carol works in the care sector visiting clients in their own homes for which she receives the National Minimum Wage and 7p a mile mileage. She has been doing it… Read more »
This short animation describes how a Wellbeing Team supports Norma and Jean – but it is only half the story. Wellbeing Teams offer a fresh approach to home care, that is different… Read more »
Dora was dressed in a purple cardigan and had a beautiful lilac tint to her hair. She is in her eighties, and her daughter was on holiday, and Geraldine was… Read more »
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